Contact information
CONTACT US
We're here to help. Reach out to us anytime.
Get in Touch
Whether you have a question about your order, need help with a product, or simply want to say hello — our team is ready to assist you.
Contact Details
Gifay 🌐 gifay.com 📧 info@gifay.com 📍 5830 E 2nd St, STE 7000, Casper, WY 82609, United States
Business Hours
Our support team is available during the following hours:
| Day | Hours |
|---|---|
| Monday – Friday | 9:00 AM – 6:00 PM (MT) |
| Saturday | 10:00 AM – 4:00 PM (MT) |
| Sunday | Closed |
We aim to respond to all inquiries within 1–2 business days.
How Can We Help?
Here are some of the most common topics we assist with:
- 📦 Order Status & Tracking — Questions about your current order or delivery.
- 🔄 Returns & Exchanges — Need to return or exchange an item? We'll guide you through the process.
- 🎨 Custom & Personalized Orders — Have a special request? Let us know.
- 💳 Billing & Payments — Issues with payment or charges on your order.
- 🌍 International Shipping — Questions about delivery to your country.
- 🛒 General Inquiries — Anything else we can help with.
Email Us
For all inquiries, please email us at:
Please include the following information in your message to help us assist you faster:
- Your full name
- Your order number (if applicable)
- A brief description of your question or issue
Legal & Corporate
TIDYEN LLC 5830 E 2nd St, STE 7000 Casper, WY 82609 United States
Thank you for choosing Gifay. We appreciate your support and look forward to hearing from you.