Privacy policy
PRIVACY POLICY
Last Updated: August 13, 2026
Overview
Gifay operates this store and website — including all related information, content, features, tools, products, and services — in order to provide you, the customer, with a curated shopping experience (the "Services"). Gifay is powered by Shopify, which enables us to deliver these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we refer to "personal information," we mean information that identifies or can reasonably be linked to you or another individual. This does not include anonymized or de-identified data.
Depending on how you interact with the Services, where you live, and as permitted by applicable law, we may collect or process the following categories of personal information:
- Contact Details — Name, address, billing and shipping address, phone number, and email address.
- Financial Information — Credit/debit card numbers, payment account information, transaction details, and payment confirmations.
- Account Information — Username, password, security questions, preferences, and settings.
- Transaction Information — Items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, and past transaction history.
- Communications — Information included in your messages to us, such as customer support inquiries.
- Device Information — Device type, browser, network connection, IP address, and other unique identifiers.
- Usage Information — Data regarding how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you — When you create an account, use the Services, communicate with us, or otherwise provide your information.
- Automatically through the Services — Via your device when you use our products or visit our website, including through cookies and similar technologies.
- From our service providers — When we engage third parties to support our technology or when they process your information on our behalf.
- From partners or other third parties — As permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
1. Provide, Tailor, and Improve the Services
To process payments, fulfill orders, manage your account, arrange shipping, facilitate returns and exchanges, remember your preferences, send account-related notifications, and create a personalized shopping experience — including product recommendations.
2. Marketing and Advertising
To send marketing and promotional communications by email, text, or postal mail, and to display relevant advertisements on the Services or other websites based on your browsing and purchase activity.
3. Security and Fraud Prevention
To authenticate your account, maintain a secure shopping environment, detect and act on fraudulent or malicious activity, and protect public safety.
We strongly recommend that you do not share your account credentials with anyone.
4. Communicating with You
To provide customer support, respond to your inquiries, and maintain our business relationship with you.
5. Legal Compliance
To comply with applicable laws, respond to valid legal process or government requests, participate in legal proceedings, and enforce our terms and policies.
How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers — Vendors who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping (including Shopify).
- Business and Marketing Partners — To deliver personalized advertising based on your online activity. Our partners will use your information in accordance with their own privacy notices. You may have the right to opt out of targeted advertising — you can exercise this right [here].
- At Your Direction — When you request or consent to disclosure, such as for product shipping or through social media integrations.
- Affiliates — Within our corporate group.
- Business Transactions — In connection with a merger, acquisition, or bankruptcy.
- Legal Obligations — To comply with subpoenas, search warrants, or other legal requirements, or to enforce our terms and protect our rights and those of our users.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services in order to support and improve them.
Information you submit may be transmitted to and processed by Shopify and third parties located in countries other than where you reside. Shopify may use data from your interactions with our store — and with other merchants — to provide enhanced platform features.
In these circumstances, Shopify acts as the data controller for the relevant processing activities. To learn more about Shopify's data practices or to exercise your rights, please visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Our inclusion of a third-party link does not imply any endorsement of that platform or its operators, except as explicitly stated on the Services.
Children's Data
The Services are not intended for use by children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, please contact us at info@gifay.com to request its deletion.
As of the effective date of this Privacy Policy, we do not knowingly sell or share the personal information of individuals under 16 years of age.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We recommend avoiding unsecured channels when communicating sensitive information.
We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access / Know | Request access to the personal information we hold about you. |
| Delete | Request deletion of your personal information. |
| Correct | Request correction of inaccurate information. |
| Portability | Receive a copy of your data and request transfer to a third party. |
| Opt-Out of Sale / Targeted Advertising | Opt out of the sale or sharing of your data for targeted advertising purposes. Exercise this right [here]. |
| Communication Preferences | Unsubscribe from promotional emails at any time via the unsubscribe link in our messages. |
We support the Global Privacy Control (GPC) opt-out signal. If you visit our website with GPC enabled, we will treat this as an opt-out request for the device and browser you are using. Learn more at globalprivacycontrol.org.
Additional Rights for UK / EEA Residents
If you reside in the United Kingdom or European Economic Area, you may also have the right to:
- Object to or Restrict Processing — Request that we stop or limit how we process your information for certain purposes.
- Withdraw Consent — Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request. You may also designate an authorized agent to act on your behalf, subject to verification.
We will not discriminate against you for exercising your privacy rights.
Complaints
If you have concerns about how we handle your personal information, please contact us at info@gifay.com. You may also have the right to lodge a complaint with your local data protection authority.
For EEA residents, a list of responsible supervisory authorities is available here.
International Transfers
Your personal information may be transferred to, stored in, or processed in countries other than where you reside.
For transfers from the European Economic Area or the United Kingdom, we rely on recognized legal mechanisms such as the European Commission's Standard Contractual Clauses or equivalent instruments approved by the relevant UK authority, unless the destination country has been deemed to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or for other operational or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date, and notice will be provided as required by law.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or need assistance, please reach out to us:
Gifay 📧 info@gifay.com 📍 5830 E 2nd St, STE 7000, Casper, WY 82609, United States 🌐 gifay.com
For the purpose of applicable data protection laws, TIDYEN LLC is the data controller of your personal information.